Rant #33: I.T.

February 28, 2012

I know I haven’t posted in a while.  It may be that I have been better at managing my anger or (God Forbid) I may have been happy recently.  (GASP)   All of that changed today.

I hate IT departments.  Once in a while, a knowledgeable person will answer the phone.  BUT! Most of the time, you get an idiot, a certifiable (if there is such a thing) I-D-I-O-T, IDIOT.  Here is how my FORTY minute conservation went:

-I can’t open any word document from the database.  It gives me XYZ error message for every doc I try to open.
-hhhhmmm.  Let me try opening a document… (pause) I don’t seem to be getting that error.
-Well, I have tried asking other people to open the same doc, and they don’t get an error, so it must be my computer.
-hhhmmm.  Is this a 2003 word doc or a 2010 word doc?
-That particular doc is 2003, but it makes no difference.  I can’t open ANY word doc.
-How about I make you a new version of this doc and you see if that helps?
-I don’t see how it would, it is not just this document.  I cannot open ANY word document, whether or not I created it.
-Oh, so you can open any word document?

(And repeat.)


This makes my blood boil, I think my veins are going to boil over and I am either going to explode with rage or have a heart attack.  Either way, I would be in a better place than sitting here on the phone with IT.